How to use d-Kocek™ (Features)
Having trouble to log in? Forgot your password?
Step 1
Click on the card image
Step 2
Click on “Transaction History”
Step 3
You can view all the transaction you have made via this e-wallet app
Step 1
Click on the card image
Step 2
Click on “Request History”
Step 3
This is the list of requests you have sent. Click on the request to view the details.
Step 4
Click the arrow to return to the previous page
Step 5
Click the “Request from” to view the list. Then choose one from the list to view the details.
Step 6
Click the arrow to return to the previous page
Step 7
Click the “Split bill” to view the list. Then choose one from the list to view the details.
Step 8
From these details, you can see who has paid and who’s not.
Step 1
Click on the card image
Step 2
Click on “Top Up”
Step 3
Choose any of the amounts or you can manually enter the amount you want to reload. Then click “Next”
Step 4
Click on the “Online Banking” to continue
Step 5
Click on the “Select Bank” to open the bank list
Step 6
Choose the bank you preferred
Step 7
Click “Proceed”
Step 8
Complete your process
Step 8
Your Top Up is completed. Click “Start Payment” to use your e-wallet
Step 1
Click on the card image
Step 2
Click on the “Withdraw”
Step 3
Enter the amount you preferred then click “Next”
Step 4
Fill in your bank details then click “Next”
Step 5
Review the details then click “Confirm”
Step 6
Enter your d-Kocek app PIN number
Step 7
Your application for withdrawal is submitted. You’ll be notified once it’s approved.
*The process will take about 7 working days
Step 1
Click on the card image
Step 2
Click on the “Prepaid Reload”
Step 3
Choose your telco
Step 4
Insert your phone number and the amount to be reload then click “Next”
Step 5
Review all the details then click “Confirm”
Step 6
Enter your d-Kocek app PIN number
Step 7
Your prepaid reload is successful
Step 1
Click on the card image
Step 2
Click on the “Bill Payment”
Step 3
Choose the bill you want to pay
Step 4
Insert bill account number and amount to be paid, then click “Next”
Step 5
Review all the details then click “Confirm”
Step 6
Enter your d-Kocek app PIN number
Step 7
Your payment is successful
Step 1
Click on the card image
Step 2
Click on the “Send Money”
Step 3
Choose the contact you want to send
Step 4
Enter the amount then click “Send Now”
Step 5
Enter your d-Kocek app PIN number
Step 6
Your transfer is successful
Step 1
Click on the card image
Step 2
Click on the “Request Money”
Step 3
Choose the contact you want to request from. You can select up to 10 contacts. Then click “Next”
Step 4
Enter the amount and remarks, then click “Send Request”
Step 5
Enter your d-Kocek app PIN number
Step 6
Your request is successful. Click “View Request”
Step 7
Click on the request list you have sent
Step 8
You can view the details and your request status. Right now it is still “Pending”.
Step 9
You can view again this request list after the person has approved it.
Step 10
You can see the status has changed to “Approved”
Step 1
Click on the card image
Step 2
Click on the “Split Bill”
Step 3
Enter the remarks and the total amount you want to split, then click “Next”
Step 4
Choose the contact you want to request from. You can select up to 10 contacts. Then click “Next”
Step 5
Review the details, then click “Send Request”
Step 6
Enter your d-Kocek app PIN number
Step 7
Your request has been submitted. Click “View Request”
Step 8
Click on the request list you have sent
Step 9
You can view the details and your request status. Right now it is still “Pending”.
Step 10
You can view again this request list after the person has paid for it.
Step 11
You can see the status has changed to “Paid”
Step 1
Click on the “Pay Now”
Step 2
Scan the merchant’s QR Code to make a payment
Step 3
Enter the amount to pay
Step 4
Review the details then click “Confirm”
Step 5
Enter your d-Kocek app PIN number
Step 6
Your payment is successful
Step 1
Click on the “Forgot Password”
Step 2
Enter all the details needed
Citizen: IC Number
Non-Citizen: Passport Number
Step 3
Insert the 6 digit code (TAC) number that you received from SMS here
Step 4
Create your own password that contains 8 – 14 characters, at least one alphabet, one numeric, and one symbol. example: James@123
Step 5
Your reset is successful. Click “Continue” to proceed
Step 6
Insert your phone number and password then click “Login”
Step 7
Create your d-Kocek PIN number
Step 8
Re-enter your PIN number
Step 9
Allow your Face ID or FINGERPRINT access
Step 10
Allow all the access needed
Step 11
You have successfully logged into your d-Kocek dashboard